Solution Architect Lead

- A good understanding of the ServiceNow platform and how it can support a client's digital strategy
- The desire and eagerness to learn and grow your career within the consulting industry
- Have a technical mindset with a keen focus on problem solving and the provision of high-quality documentation
- A customer-focused approach to work demonstrated by using a deep understanding a client's environment and supporting the project team to tailor improvement strategies and transformative opportunities precisely to their specific circumstances.
- The confidence to build lasting relationships and influence senior colleagues and clients from a wide range of backgrounds
- An awareness of the financial, resourcing, planning, risk, and quality aspects required to deliver a successful client technology program.

Requirements

Ideally, you'll also have

- Pervious relevant work experience in Consulting or Industry roles involved in ServiceNow operations, management, and projects
- Formal ServiceNow certifications
- Experience with ServiceNow capabilities other than IT, including Risk, Cyber, Global Business Services, HR, and financial management
- Experience gained in a client-facing environment
- Knowledge of presentation tools and good presentation skills
- Effective communication skills - written and oral, virtual, and face-to-face
- Project Management skills
- Knowledge of the business processes supported by ServiceNow
- Been involved in pre-sales and sales activities