Learning and Development Senior Associate

Internal Process
- Coordinates and support reports related to the learning management systems
- Uploads all training programs into the relevant learning management systems
- Prepares appropriate forms, correspondence, and records regarding course attendance, feedback on programs, instructors, etc.
- Works closely with the Global L&D teams to drive technical certification programmes in the region
- Takes ownership of Technology specific learning resources and libraries from end to end
- Learning content design and delivery; creation of related materials
- Coordinates the participation of facilitators/guest speakers for programs when necessary
- Coordinates material production and inventory for assigned courses
- Prepares and sends programme communication and advance material packages to participants
- Sets up and supports online and/or virtual learning sessions

Learning & Growth
- Look for areas of continuous improvement across the Learning & Development function
- Promotes collaboration, trust, and improvement between team members and across the Consulting HC Team
- Works on additional projects related to People initiatives as assigned
- Demonstrates a culture of continuous learning within the Learning & Development team and benchmark against best practices in the HR industry and region-specific
- Acts as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

Requirements

Education
- Bachelor’s Degree in Human Resources, Psychology, or Business Management is preferred

Language
- Fluency in spoken and written English, and Arabic

Overall Experience
- Up to 2 or 3 years of relevant experience in Learning and Development

Specific Experience
- Experience in HR/L&D processes including L&D reporting is preferred

Knowledge and Skills
- Strong project management skills
- Excellent attention to detail
- Excellent interpersonal and communication skills
- Excellent team-building and relationship-building capabilities
- Ability to maintain highly confidential information and data
- Strong customer service orientation with the ability to use patience and diplomacy to handle issues
- Google Suite and Microsoft Office tools
- Data analysis skills