Job Description
The SOC Operations Officer coordinates and monitors the successful delivery of the Managed Detection and Response Services between OBRELA and its Clients.
Supervises SOC operations in the provisioning of OBRELA threat management services to multiple customers.
• Coordinates internal tasks to address customer requests or project plan deliverables in a timely and accurate manner.
• Monitors progress of new MDR content development and approves customer deliverables.
• Oversees incident investigation and response procedures for high severity incidents to clients.
• Oversees authoring of security advisory articles to increase OBRELA’s customers awareness on new or outbreaking attacks around the globe.
• Performs regular communications with Clients to evaluate the existing level of security visibility and identify new security monitoring requirements.
• Delivers data to other operational teams of OBRELA to serve their needs in a timely and accurate manner.
• Keeps up to date with cyber security developments and innovations.
• Coordinates, coaches and motivates his team, through the appropriate training, development, and management of performance.
Requirements
• Excellent organizational and time management skills with the ability to effectively prioritize clients' requirements
• In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, incident management etc
• Excellent interpersonal and communication skills, internal and client facing • Customer-oriented approach and ability to handle high-pressure situations with key stakeholders effectively
• Experience in reviewing/preparing reports/dashboards/documentation
• Leadership skills • Possess renowned security certifications such as CISSP, GCIA, GIAC will be considered
• Experience in information security risk management will be considered