Job Description
• Implement activities under close supervision
• Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner
• Act as the point of contact for all suppliers, trainers and candidates
• Provide administrative and clerical support to the Training Department Manager and Specialists
• Compile training policies and procedures as guided by the Training Manager
• Prepare the training events calendar
• Ensure all records are kept up to date and participants get accurate and timely joining instructions and other relevant information
• Advise department employees on educational programs available within the department
• Maintain a library of training books, videos, and audio tapes and making them available for check out where appropriate
• Organize and carry out the distribution of bulletins and other documentation relevant to the training function
• Prepare and send training contracts and certificates
• Ensure that proper program documentation, record keeping, and materials inventory are completed and kept current
• Record and update room bookings for training events and meetings and maintain registers for course bookings
• Contact attendees and department representatives about training programs
• Organize and assist with catering arrangements and services for training events and meetings
• Preparing name tags, training material, copies, binders, evaluation forms... before every training
• Follow up on participants lists and ensure high attendance rates
• Monitor stocks of training materials and catering items, reordering as appropriate
• Prepare and follow-up on training invoices and billing
• Preparing reports such as summary of invoices, PandL of trainings, cumulative participants' lists
• Participate in relevant projects and community activities as and when needed
Requirements
What we can offer you:
• With us, you will turn your aspirations into reality.
• We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.
• Our Group offers diverse career paths for those who are extraordinary, every day.