Job Description
- Continually review and monitor the effectiveness of employee commission schemes and put forward recommendations for change
- Identify our HiPOs through employee profiling; educate teams around career paths and support all succession planning and talent development activities
- Encourage a “growth mindset” amongst team members by collaborating with our Learning team to assess training needs so relevant and inspiring training and development programmes are available and monitor the brand/function’s training budget and individual’s learning consumption
- Use all available HR data to ensure HR analytics supports all reporting, action planning and decision making and put forward recommendation for change
- Act as a coach and mentor to our people and provide advice and guidance to our leadership team, using HR data analytics, external benchmarks and best practice approaches to support decision making
- As part of our cultural transformation, provide advice and guidance to leaders and managers around how to act as role models to create a positive and inspiring team climate
- Champion both Group and brand/function specific Diversity and Inclusion initiatives, with a key focus on culture change, nationalisation and employee wellbeing
- Collaborate with the Group’s People Experience team to design employee engagement surveys, and be accountable for the necessary action planning and improvement goals
- Develop key performance indicators to help identify progress and improvements made on employee engagement and ensure continual improvement
- Manage all people and process related employee communications, using My Chalhoub and other inspirational approaches to embed key messages.
- Lead/Support annual manpower planning with Brand/Function Leaders and ensure vacancies are managed in line with the approved budget and executed as per the correct recruitment process
- Assess current roles and provide recommendations for new roles in coordination with Business Head and Vertical Head of People
- Participate in the recruitment process through assessment centres or competency-based interviews
- Review all proposed internal transfers within the vertical and provide recommendations
- Ensure all escalated employees’ grievances are closed
Requirements
What you'll need to succeed
- Excellent knowledge of HR best practices and industry standards
- Proven experience of acting as a change agent to bring about change
- Able to influence without authority and to be regarded as a credible trusted advisor to the business
- Employee centric with the ability to build trust and act as a coach and mentor for employees
- Self-aware, with the appropriate leadership skills to inspire, manage and develop high performing teams
- Comfortable with healthy challenge and able to operate at a strategic level
- Experience in working in fast-paced, matrixed environments
- Commercially minded with the ability to manage budgets, and interpret complex data & analytics to support decision making
- Resilient and able to effectively balance multiple priorities in line with deadlines
- Exceptional communication, relationship-building, and project management skills
- Future focused with the ability to use creative and inspiring approaches to enhance employee experience programs, concepts, and techniques
- University Degree in Business Administration, Human Resources, or Psychology/ MBA and Coaching Certificates are a plus
- A minimum of 8 years of relevant experience with at least 4 years in a similar role