Guest Relations Supervisor

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Duties include but not limited to:

- Ensure service provided to the guest is exceptional.
- Anticipate guest needs and solve any issues that may arise.
- Analyze guest feedback while highlighting areas to improve.
- Build good relationships with guests to gain their loyalty.

Requirements

Your experience and skills include:

- Excellent interpersonal and communication skills
- Strong presentation skills
- Attention to details
- Related hotel experience
- Multitasking abilities
- Excellent negotiation skills
- Knowledge of related computer systems