Job Description
- Build and maintain guest experience standards in order to build strong loyalty
- Address customers' queries about products, prices, availability, product uses, and services
- Communicate with customers to assess their needs, provide assistance in satisfying those needs and meet or surpassing customers' expectations
- Advise customers on product ranges best suited to their needs
- Demonstrate usage and benefits of various brands and products
- Generate sales, while achieving line and sales targets, using makeup knowledge
- Push skin care sales during events, promotions, and launches
- Sell-out target tracking at store level
- Generate daily sales reports
- Participate in achieving incentives
- Track post-launch sales at the store level
- Ensure monthly make-up sessions are reached
- Ensure merchandising levels in the store are met as per the brand guidelines
- Ensure in-store stock replenishment on the appropriate shelves/counters, at appropriate times
- Report stock shortages using the stock order form
- Ensure stock receipt as per set procedures
- Analyse the client's needs and guide the client concerning the product needed and advise on usage
- Follow up on the client's recovery
- Build own clientele and liaise remotely through multiple social media platforms to update on new releases
- Educate customers on the most appropriate range of products to use
- Recommend appropriate products to suit the skin type identified
- Demonstrate usage of various skincare products
- Ensure a high level of expertise while conducting professional facials
- Attend detailed training on products, their contents, and various unique points
Requirements
What you'll need to succeed
- Saudi National
- Previous experience in skincare
- Experience in retail
- Female Gender