Service Delivery Manager – Infrastructure
Job Description
Our Client
A leading provider of end-to-end enterprise information technology and telecommunications solutions is looking for Service Delivery Manager - Infrastructure for 12 months extendable contract.
Your Responsibilities
• Coordination between onsite and remote resources Distribute the tasks (projects) between the team (on site, remote) to achieve the goals and deadline based on business requirements
• Look after the existing incident management system .ticketing system we have (Serivcenow) and achieve the SLA
Requirements
Your Qualifications
• ITIL (Service now)
• Lead the team
• point of contact
• Incident management
• SLA etc