QUALITY ASSURANCE SPECIALIST

Job details
Job Type
Full-time
Full Job Description
Overview:
Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.

We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.

Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team.

When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.

Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course.

Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Responsibilities:
Weatherford currently has a very exciting opportunity for an experienced Quality Assurance Specialist to join the team in Al Khobar, KSA. The Quality Assurance Specialist is responsible for ensuring timely and effective implementation of the company's policies, procedures, and standards involved in assuring the quality of repair and maintenance, manufactured products and customer satisfaction. The Quality Assurance Specialist strives to ensure facility adhere to quality licenses, standards and certifications. The successful candidate will collaborate closely with functional areas such R&M, Manufacturing, Procurement, Manufacturing Engineering, Sustaining Engineering, Product Lines and Geozones on a regular basis as well as present to internal teams plans and updates.

Roles & Responsibilities:

SAFETY, SECURITY & COMPLIANCE
Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company’s Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards and industry practices and complies with the Company’s Rules to Live By
Places Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk.
Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations
QUALITY
Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of the Weatherford Management System.
Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement.
OPERATIONS
Ensure that customer expectation (internal and external) are being met.
Assist in developing and maintaining the Quality Management System.
Responsible for conducting QMS internal audits at GZ Locations in conjunction with internal auditors (where available) and coordinating external audits of our facilities, processes, and personnel competency.
Perform regular process audits in R&M areas as well as within technical work instructions, processes, and procedures and ensure compliance.
Perform Management Representative Role for posted location, as required, for specified location; if Management rep, maintain site Quality Management System, ensure Facility Quality Risk Register is reviewed annually or as per the need arises, and lead annual Management Review.
Support PC1 investigation in the GZ as required.
Ensure that all NCRs, CPAR, audit findings, etc. are reviewed and in WPTS and reported to management on a monthly basis.
Monitor NCR and CPAR data for negative trends and provide support for the implementation of corrective actions that mitigate recurring non-conformances.
Evaluate the effectiveness of corrective actions to ensure that the required improvements are sustained.
Supervise Calibration activities utilizing TMDE.
Perform the Document Controller role and be the driver for maintaining external audit certification for the posted location.
Assist region and Country/ Base management in the preparation of tender/pre-qualification documents pertaining to Quality requirements.
Ensure quality contractual requirements are built into Service Quality Control plans and OCPs as required.
Coordinate Client visits and constant communication to demonstrate our commitment and promote the Weatherford Quality Management System.
Address Client issues/complaints and join Customer Audits at Weatherford location, as required.
Keep competency records up-to-date.
Identify a minimum of two continuous improvement projects to lead and complete with measurable improvement to the business in terms of margin, quality, etc.
Ensure the Management of Change process is followed at the location as defined in Weatherford Management of Change process requirements including changes related to process and procedures.
Any other delegated responsibilities as instructed by Quality Manager within the timeframe specified in a safe and efficient manner to meet business requirements.
Actively promote Quality & Safety culture within the organization.
COMMUNICATION
Maintains effective communications with all key stakeholders both internal (repeated).
Maintains effective communications with external stakeholders (customers, suppliers, TPIs).
FINANCIAL
All employees have an accountability to the organization to be financially responsible whether they are in charge of a function budget or simply their own expenses.
Costs incurred should be within the approved budget, processed within agreed time frames & following the relevant financial policy and procedure.
PEOPLE & DEVELOPMENT
Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance & business standards training to enhance their knowledge, skills and experience.
Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives and opportunities to enhance their skills and experience to support their career potential.
VISION & LEADERSHIP
Demonstrates leadership, ethical behavior and adherence to Weatherford standards at all times.
Qualifications:
Required:
8 years of experience with ISO-9001; API-Q2 demonstrated experience.
Excellent written, reading, and verbal communication in English.
Computer literate and familiar with Microsoft Office software at a minimum.
Fast learner, results-oriented and independent with strong interpersonal skills.
Possess strong customer service skills, i.e. listening, follow-through, and willingness to help.
Proven experience in working in matrix organization and across multiple countries, Geozones.
Auditor qualification.
Preferred:
Arabic language skills - written, reading and verbal communication.
Lean and Six Sigma training.
Working experience in NDE, Welding, Coating, Materials.
Experience in obtaining or maintaining sites with API Product Specs; specific interest in API 5CT & API 7-1 licenses.
Root cause analysis experience – usage of FishBone and 5Y tools.
Certified Lead Auditor.