Assistant Store Manager R&B

Job details
Job Type
Full-time
Full Job Description
POSITION OBJECTIVE -
ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales -
assisting the Store Manager in the efficient and profitable operation of the store, in accordance with the Company policies and procedures -
nd to end store responsibility in absence of Store Manager -
promote the Loyalty Program of the company for maximizing loyalty and repeat sales -
provide feedback to the Store Manager and Area Manager with regards to employees and products Key.

Responsibilities -
must be fashionable/well-groomed and possess up-to-date product knowledge to ensure minimal stock loss -
maintains knowledge of new products, trends, and fashion directives at all times in order to effectively respond to and anticipate customer needs -
ensuring the retail staff has the skill to provide the highest levels of customer service for maximizing the sales -
assisting the Store Manager in the implementation of operating procedures at the store as per the company standards -
ensure the brand and company’s policies and procedures are adhered by all the staff at all times -
regularly audits own store administration and resolve any issues -
manage the daily roaster, leave and grievances of the retail staff -
maintain the visual merchandising standards at the stores all the time as per set VM standards -
promote the Club Apparel Loyalty Program of the company for repeat sales -
provide feedback to the Store Manager and/or Area Manager with regards to the employees and products -
ensure awareness and vigilance at all times of security in the store without any negligence -
must be updated about the various brands of the group for suggestive selling to the customers -
nd to end store responsibility in absence of Store Manager -