Spa Receptionist / Agent – Saudi National

Job description / Role
Employment: Full Time
First impressions are everything! As a Spa Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us

What is in it for you:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- Greet, check-in, respond to requests, and settle accounts while providing exceptional service
- Take the initiative to add a personalized experience
- Deal with Spa guest and member queries
- Manage the booking system by booking and canceling appointments
- Provide advice on the facilities to guests and potential members
- Issue robes, lockers, and towels
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling
- Other duties as assigned

Requirements
Your experience and skills include:

- Service focused personality is essential; experience is an asset
- Prior experience working with Opera or a related system
- Fluency in English; additional languages are a plus

Your team and working environment:

- Banyan Tree will operate and expand the Ashar luxury camp, embracing the region's Arabian heritage to blend in seamlessly with the Ashar Valley's striking natural scenery and stand in the heart of AlUla's planned "living museum" experience. Situated near AlUla's signature mirrored Maraya Concert Venue, the camp recently hosted guests of the annual Winter At
Tantora cultural festival elevates visitors' experiences by connecting them with AlUla's nature, art, and ancestry.
- Saudi Nationals currently holding this position are encouraged to apply.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.

About the Company
A caring employer providing respect, training, and career development for our employees. An attractive employer offering more than 100 professions across 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention, and high-quality services.