Job Description
Citizen
Job description / Role
Employment: Full Time
Summary of Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly, and engaging service.
- Direct and manage all activity related to the sales department, ensuring all service standards are followed.
- Responsible for all sales colleagues' achievement of individual goals.
- Direct all sales initiatives for the hotel.
- Provide guidance and direction in the development of segment action plans.
- Be responsible for account management of key market segments.
- Ensure the achievement of sales objectives on a monthly, quarterly, and yearly basis.
- Review sales contracts, considering the number of rooms, average rate, and total revenue objectives of the hotel.
- Participate in select sales activities both on and off the property.
- Set individual room revenue and/or room night goals.
- Manage any sales incentive programs.
- Ensure the integrity of key accounts, the key prospect database, and monitoring of the sales software programs for accuracy and thoroughness.
- Prepare an annual budget for approval and administer that budget in a fiscally responsible manner.
- Balance operational, administrative, and colleague needs.
- Follow departmental policies and procedures.
- Other duties as assigned.
Requirements
Qualifications:
- Previous senior leadership experience within sales is required.
- Computer literate in Microsoft Windows applications and or relevant computer applications required.
- University/College degree in a related discipline required.
- Excellent communication skills, both written and verbal in both English & Arabic.
- Strong interpersonal and problem-solving abilities.
- Highly responsible & reliable.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
About the Company
A caring employer providing respect, training, and career development for our employees. An attractive employer offering more than 100 professions across 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention, and high-quality services.